Refund policy

No Refund and No Exchange Policy

At Ekaiv , we take great pride in creating personalized and customized products tailored specifically for each customer. Due to the unique nature of these items, all sales are final.

Please Note:

• No Refunds: Once an order is placed and confirmed, we do not offer refunds under any circumstances.

• No Exchanges: We do not accept any returns or exchanges, as each item is custom-made based on your specifications.

• Damaged or Defective Items: In the unlikely event that your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery with photographs of the issue. We will assess the situation and may offer a replacement at our sole discretion.

By placing an order on our website, you acknowledge and agree to our no refund and no exchange policy.

If you have any questions before placing your order, feel free to contact us at 7596-073319